Windows 365 vs Azure Virtual Desktop (AVD): A 2025 Perspective for IT Leaders

September 1, 2025

A Shift in How We Deliver Windows Desktops

Hybrid work has transformed IT’s role. No longer is the decision solely about cloud adoption, but how to provide seamless, secure Windows desktops. Microsoft’s core offerings—Windows 365 and Azure Virtual Desktop (AVD)—uniquely solve this need. Both unlock remote access to Windows 10 or 11 from nearly any device. However, the nuances in deployment, billing, and management reveal which solution best aligns with your environment, goals, and operational bandwidth.

Windows 365 vs Azure Virtual Desktop 2025

Windows 365: Cloud PC with Predictability

Windows 365 delivers a dedicated Cloud PC, fully managed by Microsoft. Users receive personalized, persistent Windows desktops via the internet with minimal setup required. It offers one compelling advantage for many IT departments: predictable, fixed monthly pricing per user. This makes it ideal for organizations that need quick onboarding, consistency, and low maintenance risk without the need for deep Azure expertise. For a broader look at Microsoft’s lifecycle decisions, see our blog on Microsoft Extends Office 365 Support on Windows 10: What It Means for Your Devices.

Azure Virtual Desktop (AVD): Power and Flexibility

AVD offers unparalleled flexibility. Whether running single-session or multi-session environments, completely customizing OS images, or integrating with complex network and security policies, AVD delivers. But with great flexibility comes the need for careful operations. Since pricing is based on consumption, keeping unused session hosts running or underutilized infrastructure can rapidly escalate costs—putting management discipline at the forefront of any successful deployment.

Side-by-Side Comparison

This Windows 365 vs Azure Virtual Desktop comparison highlights differences in deployment, pricing, and management so IT leaders can choose wisely.

Windows 365 vs Azure Virtual Desktop Features Comparison Table

When Each Makes Sense

While every environment is different, Windows 365 vs Azure Virtual Desktop decisions often come down to deployment scale:

  • Windows 365 tends to be the most cost-effective and easiest to manage for smaller deployments—often under ~300 users—where predictable pricing and minimal IT overhead are priorities.
  • AVD shines for 300–500+ users or highly dynamic workforces, where multi-session hosting, autoscaling, and advanced customization can be leveraged to drive down per-user costs and adapt to demand.

Introducing Windows 365 Reserve

In August 2025, Microsoft introduced Windows 365 Reserve in a limited public preview. This new feature gives organizations up to 10 days of temporary, secure Cloud PC access per user per year without purchasing extra licenses year-round. It’s ideal for device loss, repair downtime, disaster recovery, or unexpected travel restrictions.

Admins can preconfigure these Reserve desktops in Microsoft Intune, complete with apps and policies, so they’re ready to deploy instantly when needed—improving business continuity without inflating recurring licensing costs.

Balancing AVD with Add-On Tools

Managing AVD well requires more than Azure’s native controls. Over time, many IT teams find value in dedicated management platforms that simplify operations, reduce waste, and improve cost predictability.

  • Nerdio Manager for Enterprise orchestrates provisioning, image updates, and autoscaling—ensuring resources are only active when needed and keeping the Azure bill in check.
  • Hydra by Login VSI focuses on streamlining routine AVD tasks like host pool management and real-time scaling. Its concurrent licensing model allows more users to share fewer licenses, making it especially attractive for shift-based or part-time workforces.
  • Parallels RAS unifies management across multiple desktop and app delivery platforms and supports a broad range of endpoints, making it well-suited for hybrid VDI strategies.
  • Citrix enhances the user experience with multimedia optimization, resilient session handling over variable networks, and granular access policies.
  • Omnissa (formerly VMware Horizon Cloud) integrates AVD into VMware-driven infrastructures, enabling centralized oversight for mixed-environment deployments.

While their strengths differ, these tools help transform AVD from a variable-cost challenge into a stable, optimized environment.

Cost Realities: Predictable vs Variable

  • Windows 365 offers financial predictability: a fixed per-user monthly rate that simplifies budgeting, further optimized for specific scenarios with Windows 365 Reserve. When comparing Windows 365 vs Azure Virtual Desktop, this predictability is often cited as a decisive advantage for budget-conscious teams.
  • AVD, billed on actual resource consumption, can deliver substantial savings—if managed actively. Without automation or vigilant oversight, unused or oversized resources can quickly erode those savings. This is where the proper management platform moves from “nice-to-have” to “essential.”

Endpoints: The Overlooked Cornerstone

A cloud desktop is only as good as the device used to access it. Microsoft’s Windows 365 Link provides a direct, integrated connection to the Cloud PC experience.

A properly configured TCD 1 Series thin client delivers the same seamless experience—no difference from Link for the end user—while also offering future-proof flexibility. Built to work flawlessly with Windows 365 and AVD, the TCD 1 Series adds enterprise-grade security, multi-OS compatibility, and centralized manageability, ensuring that endpoint investments remain valuable even if platform strategies change.

Shaping the Right Choice for Your Team

Ultimately, the Windows 365 vs Azure Virtual Desktop choice is about alignment, not superiority.

  • If simplicity, speed, and predictable pricing are your top priorities, Windows 365—especially with Reserve—is a compelling choice.
  • If customization, scalability, and fine-grained cost control are essential, AVD, supported by the right management tools, offers unmatched potential.

Either way, your supporting technology choices—from automation platforms to endpoint hardware—will play a decisive role in your long-term success. For a deeper look at endpoint considerations, explore our Ultimate Thin Client Guide.

Power Your Cloud Desktop Strategy with ThinClient Direct

At ThinClient Direct (TCD), we design hardware that meets today’s dynamic cloud desktop needs. The TCD 1 Series delivers secure, high-performance experiences for Windows 365 and AVD, keeping your endpoints ready for every scenario.

Contact us to see how TCD can future-proof your VDI strategy with real-world efficiency and resilience.